Your Rights and Responsibilities
As a patient of Western Wyoming Medical, you have the right to:
- Considerate and respectful care, and to be made comfortable. You have the right to respect for your personal values and beliefs, which includes spiritual and cultural preferences.
- Know the name of the physician who has primary responsibility for coordinating your care and the names and professional relationships of other physicians and non-physicians who will see you.
- Receive information about your health status, diagnosis, prognosis, course of treatment, prospects for recovery and outcomes of care (including unanticipated outcomes) in terms you can understand. You have the right to use an interpreter and/or translation services. You have the right to effective communication and to participate in the development and implementation of your plan of care. You have the right to participate in ethical questions that arise in the course of your care.
- Make decisions regarding medical care, and receive as much information about any proposed treatment or procedure as you may need in order to give informed consent or to refuse a course of treatment. Except in emergencies, this information shall include a description of the procedure or treatment, the medically significant risks involved, alternate courses of treatment or non-treatment and the risks involved in each, and the name of the person who will carry out the procedure or treatment.
- Request or refuse treatment, to the extent permitted by law. However you do not have the right to demand inappropriate or medically unnecessary treatment or services. You have the right to leave the hospital even against the advice of your physician, to the extent permitted by law.
- Reasonable responses to any reasonable requests made for service.
- Appropriate assessment and management of your pain, information about pain, pain relief measures, and to participate in pain management decisions. You may request or reject the use of any or all modalities to relieve the pain, including opiate medication, if you suffer from severe chronic intractable pain. The doctor may refuse to prescribe opiate medication, but if so, must inform you that there are physicians who specialize in the treatment of severe chronic pain with methods that include the use of opiates.
- Formulate advance directives. This includes designating a decision maker if you become incapable of understanding a proposed treatment or become unable to communicate your wishes regarding care. Hospital staff and practitioners who provide care in the hospital shall comply with these directives. All patient rights apply to the person has legal responsibility to make decisions regarding medical care on your behalf. Do not resuscitate directive will be honored in outpatient departments only with a physician order and copy of the Advance Directive.
- Have personal privacy respected. Case discussion, consultation, examination and treatment are confidential and should be conducted discreetly. You have the right to be told the reason for the presence of any individual. You have the right to have visitors leave prior to an examination and when treatment issues are being discussed. Privacy curtains will be used in semi-private rooms and arrangements may be made for private telephone conversations.
- Confidential treatment of all communications and records pertaining to your care and stay in the hospital. Upon registration you will receive a separate Notice of Privacy Practices that explains privacy rights in detail and how we may use and disclose protected health information.
- Receive care in a safe and secure setting, free from mental, physical, sexual or verbal abuse and neglect; harassment; financial or other exploitation; and freedom from retaliation and humiliation; and that personal belongings that reside on the property remain secure. You have the right to access protective and advocacy services including notifying government agencies of neglect or abuse. Be free from restraints and seclusion of any form used as a means of coercion, discipline, convenience or retaliation by staff.
- Reasonable continuity of care and to know in advance the time and location of appointments as well as the identity of the persons providing the care.
- Be informed by the physician, or a delegate of the physician, of continuing health care requirements and options following discharge from the hospital. Upon your request, a friend or family member may be provided with this information also. You have the right to be involved in the development and implementation of your discharge plan.
- Know which rules and policies apply to your conduct while a patient.
- Designate visitors of your choosing, if you have decision-making capacity, whether or not they are related by blood or marriage, unless:
- No visitors are allowed.
- The facility reasonably determines that the presence of a particular visitor would endanger the health or safety of a patient, a member of the health facility staff or other visitor to the health facility, or would significantly disrupt the operations of the facility.
- You have told the health facility staff that you no longer want a particular person to visit.
- However, the health facility may establish reasonable restrictions upon visitation, including restrictions upon the hours of visitation and number of visitors. The health facility must inform you (or your support person, where appropriate) of your visitation rights, including any clinical restrictions or limitations. The health facility is not permitted to restrict, limit or otherwise deny visitation privileges on the basis of race, color, national origin, religion, sex, gender identity, sexual orientation or disability.
- Have your wishes considered, if you lack decision-making capacity, for the purposes of determining who may visit. The method of that consideration will comply with federal laws and be disclosed in the hospital policy on visitation. At a minimum, the hospital shall include any persons living in your household and any support person pursuant to federal law.
- Examine and receive an explanation of the hospital’s bill regardless of the source of payment.
- Exercise these rights without regard to sex, race, color, religion, ancestry, national origin, age, disability, medical condition, marital status, sexual orientation, educational background, economic status or the source of payment for care.
- Make a request for spiritual services.
As a patient of Western Wyoming Medical, you agree that you are responsible for the following:
- For providing correct and complete information about their health and past medical history.
- For reporting changes in their general health condition, symptoms, or allergies to the responsible caregiver.
- For reporting if they do not understand the planned treatment or their part in the plan.
- For following the recommended treatment plan they have agreed to, including instruction from nurses and other health personnel.
- For keeping appointments.
- For treating others with respect.
- For following facility rules regarding smoking, noise, and use of electrical equipment.
- For what happens if they refuse the planned treatment.
- For paying for their care.
- For respecting the property and rights of others.
- For assisting in the control of noise and the number of visitors in their rooms.